Privacy Policy
Last updated: December 2024
1. Introduction
Yuyay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our tutoring platform and waitlist service.
2. Information We Collect
We collect the following information:
- Phone number: To verify your identity and communicate with you about our services via WhatsApp.
- Study level: To understand your educational background and tailor our tutoring services.
- Message history: Communications exchanged through our WhatsApp service to provide and improve our platform.
3. How We Use Your Information
We use your information to:
- Verify your phone number via WhatsApp OTP
- Add you to our waitlist and notify you of launch updates
- Provide tutoring services when launched
- Improve our platform and user experience
- Communicate important service updates
4. Third-Party Services
We use Meta's WhatsApp Business Platform to send verification codes and communicate with you. Your phone number and messages are processed in accordance with Meta's privacy policies. We also use Vercel for hosting and Neon for database services.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. We use secure database connections and do not store sensitive information longer than necessary.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw from our waitlist at any time
7. Data Retention
We retain your information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@yuyay.co.uk
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.